At Slam Cakes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us using the information provided at the end of this document.
When you place an order, we collect the following information:
We also collect information about your order to fulfill it:
We store your shopping cart contents in your browser's local storage so you can continue shopping later. This information includes product selections and quantities, but does not include any personal information.
We use your personal information solely for the following purposes:
We do not use your personal information for marketing purposes unless you explicitly opt-in to receive marketing communications.
We share your data only with trusted third-party service providers who help us operate our business and fulfill your orders. All third parties are GDPR compliant and act as data processors on our behalf:
We use Stripe to process payments securely. When you make a purchase, we share:
Stripe is PCI DSS compliant and processes data according to their privacy policy. Your card details are encrypted and secure.
We use SMTP email services to send you order confirmation emails and status updates. We share:
Emails are transmitted securely via encrypted SMTP connections (TLS/SSL).
We use Appwrite to securely store your order information and manage our database. All data is stored securely and encrypted.
We use Umami Analytics, a privacy-focused analytics service hosted at stats.arsalan.io, to understand how visitors use our website. Umami:
For more information about Umami's privacy practices, you can review their privacy policy. We use this data solely to improve our website's functionality and user experience.
We do NOT sell your data
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared with service providers necessary to fulfill your orders.
We take the security of your personal information seriously:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within 30 days.
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
We use the following types of cookies:
Umami only collects anonymous usage statistics such as page views, referrers, and device types to help us improve our website. No personal data is collected or stored.
We do not use:
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling essential cookies may affect the functionality of our website, particularly your shopping cart experience.
We use browser local storage to save your shopping cart contents so you can continue shopping later. This information is stored locally on your device and does not contain any personal information. You can clear this data at any time by clearing your browser's local storage or by clearing your cart on our website.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:
If you request deletion of your data, we will delete it within 30 days, except where we are required to retain it for legal or regulatory purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Slam Cakes
Email: info@slam-cakes.com
Order Inquiries: order@slam-cakes.com
Location: Blackpool, Lancashire, United Kingdom
Website: www.slam-cakes.com
For data protection inquiries, please include "Data Protection" in your subject line. We aim to respond to all inquiries within 30 days.